POSITION TITLE: OPERATION MANAGER
FUNCTIONAL BUSINESS OBJECTIVES (FBOs):
Genkin is looking for an experienced and strategic Operation Manager who can lead and manage the company's support team to ensure the highest levels of customer satisfaction. This position requires a person who has a proven track record of success in improving productivity, efficiency, and service quality. The ideal candidate will have strong problem-solving and conflict resolution abilities, as well as the ability to create a positive and supportive work environment.
Report to: Founder
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KEY RESPONSIBILITIES:
- Operations Management: Ensure that the daily activities of the organization run smoothly and without hindrance. This includes overseeing production processes (if it's a manufacturing business), managing customer services, and ensuring the timely and quality delivery of products or services.
- Resource Management: Handle and allocate resources such as labor, raw materials, and equipment to ensure efficiency in operations. This may involve budget planning and monitoring the organization's assets.
- Personnel Management: Recruit, train, and manage employees within the operations department. This includes setting work goals, evaluating performance, and handling human resource-related issues.
- Process Improvement: Continuously improve work processes to optimize performance and minimize waste. Operation Managers often need to analyze data and information to make improvement decisions.
- Ensuring Compliance with Laws and Regulations: Ensure that the organization complies with all legal regulations and industry standards.
- Risk Management: Identify, assess, and manage risks within the organization's operations to ensure stability and safety.
- Interaction with Other Departments: Collaborate closely with other departments within the organization, such as marketing, finance, and project management, to ensure coordination and harmony in the organization's overall activities.
- Reporting and Evaluation: Prepare reports for the leadership team and regularly assess the performance of the operations department.
REQUIREMENTS:
Criteria for the position:
- Minimum of 2 years experience in the role.
- Have experience working in a startup environment or a strong interest in working for a startup or building a startup.
- Commitment to a long-term project.
- Experience working with and managing remote teams.
Personality traits required:
- Diligent and responsible in handling assigned tasks.
- Ambitious in pursuit of larger goals.
- Seeking a work environment over a paycheck.
- Resilient in the face of challenges and determined to achieve set objectives.
WHY SHOULD YOU JOIN US?
- Competitive salary range : $1,000 to $1,500.
- Genkin provides an exceptional and motivating work environment with a great business culture.
- You will have the opportunity to work in Vietnam and Japan.
- Genkin equips our employees with high-quality devices from Apple and Dell.
- We are committed to providing ample growth opportunities.
- Commission-based on achieved business results.
- Genkin ensures transparency in our employment contracts, and comprehensive healthcare benefits will be provided.
HOW TO APPLY:
- Send your English CV to email: hr@genkin.com.vn
- Title: [Genkin] OPERATION MANAGER - FULL NAME
Job Types: Commission, Full-time
Salary: 20,000,000₫ - 30,000,000₫ per month
Ability to commute/relocate:
- Ho Chi Minh City: Reliably commute or planning to relocate before starting work (Required)