IT Support & Customer Services

IT Support & Customer Services

We are looking for an IT Support & Customer Services position (work from home) to join our company. This job would suit someone who has experience and enjoys providing customers support and training with a smile and who is looking to build a long-term career in IT Support/ customer service environment.

The successful candidate will work with the IT Team to set up and train our EPoS system to customers and support them when they use our systems as customer services.
Required:

• Excellent problem solving skills
• Experience with IT equipment (Windows environment, networking, hardware and software installations)
• Strong English language skills (written and spoken)
• Be available for out of hours support

Responsibilities:

• Deliver high quality customer service
• Setup EPoS system to new or existing customers
• Online training EPoS system
• Support customer via phone, email, remote
• Comfortable with Social Media (Twitter, Instagram, Facebook etc)
• Experience of using Photoshop, Remote Desktop Services, and firewalls broadband are desired.

Preferable:
Working knowledge of EPoS software and hardware

Benefits:

• Fully training provided
• Ability to skill up
• Continuous learning & professional growth
• Annual cost of living salary increase
• Employee loyalty program

Job Type: Full Time

Basic hours: 40 hours per week

Working hours (VN time): 3.30 PM – 12.00 AM

Salary: Negotiation and based on experience

If you are interested in please send your CV to us:

INFO@VDIT.CO.UK

Job Type: Full-time

Salary: 12,000,000₫ - 15,000,000₫ per month

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