About Vremote:
Vremote helps overseas businesses gain access to the finest local talent pool in Vietnam and Australia. Headquartered in Australia, with an established office in Vietnam, we also accompany local talents in finding job opportunities that match their expectations of professional and personal growth.
About Vremote’s client:
Established in 2002 in Brisbane CBD, Queensland, our client is an acclaimed International Education and Migration company. With over 80 employees and five branch offices across New Zealand, Korea, Thailand, and Bhutan, they cater to students of all ages from various countries. Boasting a diverse staff fluent in 10 languages, they provide personalised and direct support to a wide range of international students.
About the duties - What you will do:
- Advising and Counselling
- Provide personalized counselling to students regarding their educational and career goals.
- Help students understand the available academic programs, courses, and institutions.
- Communicate to understand students’ needs and develop suitable study plans that meet their academic records, English level and needs
- Promote our client’s partnered institutions and their courses to international students in an ethical and professional manner
- Counsel and collaborate effectively with students and their parents to finalise their course selection
- Admissions Assistance
- Assist students in completing application forms and necessary documentation for universities or colleges.
- Prepare student’s application/enrolment documents properly
- Process students’ application in a timely and proper manner
- Maintain comprehensive records and documentation in accordance with our client’s system
- Collaborate well with admissions team to facilitate admissions processes for students
- Visa and Immigration Support
- Guide students through the visa application process and ensure they understand the requirements.
- Provide information on immigration policies, procedures, and regulations.
- Assist in preparing and submitting visa documents, including financial statements and sponsorship letters.
- Communication and Relationship Building
- Maintain regular communication with students through various channels, including in-person meetings, phone calls, and emails.
- Establish and maintain relationships with educational institutions, visa offices, and other relevant stakeholders.
- Other tasks as assigned by the managers.
Requirements
- Graduate from higher education courses
- 3-5 yoe+ Education Counselling experience in the Australian market
- Exceptional time management and prioritisation skills, ensuring deadlines are consistently met
- Ability to manage your work independently and responsively, without physical supervision from a team leader as you will work from home
- Strong interpersonal and negotiation skills
- Passion for customer service
- Willingness to help students at all times
Other requirements
- Proficiency in both English and Vietnamese
- Full-time, 37.5 hours per week (7.5 hrs/ day, Mon ~ Fri)
- Available to work in Australian work hours
- Someone who is independant, responsive, reliable and knows how to take full ownership of their assignments would be ideal for this job.
What we offer:
- Salary: AUD 1,200 - 1,700 + 21.5% of the salary amount for Health Insurance support
- Paid Australian Public holidays (10 days)
- Cumulative paid leaves (10 days per year, including all type of leaves) according to the internal policy of the company
- Professional and international working environment
- Remote work from anywhere in Vietnam
- Opportunity to visit Australian universities and the Australian headquarter after 1 or 2 years as a reward for high-performing counsellors.
How to apply:
Submit your application via email: recruit@vremote.work
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